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Microsoft Certified Computer Support Technician
 
 

Technologies Supported

iYogi provides the most comprehensive support coverage across 100 software applications and hardware devices including printers, peripherals, routers and modems.

Operating System
Microsoft Windows Vista
Microsoft Windows XP
Microsoft Windows 2000
Microsoft Windows Me
Microsoft Windows 98

Office & Productivity Applications

OpenOffice
Microsoft Office Word
Microsoft Encarta
Microsoft Office Excel
Microsoft Office Powerpoint
Microsoft Access
Microsoft Visio
Microsoft Works

Email

Microsoft Outlook Express
Microsoft Office Outlook
Microsoft Windows Mail
Eudora Mail
Mozilla Thunderbird
Incredimail

Multimedia

Windows Movie Maker
Windows Media Player
VLC Media Player
Quicktime Player
Media Player Classic
Apple iTunes
Real Player

Compression and ZIP Applications
WinRAR
WinZip
7-Zip

Desktop Utilities

Google Desktop
Windows Sidebar

Internet Browsers

Microsoft Internet Explorer
Netscape
Opera
Mozilla Firefox
Google Chrome
Safari

Adobe Acrobat

Adobe Acrobat Reader
Adobe Acrobat Professional

Internet Applications

Macromedia Flash
Macromedia Shockwave

CD / DVD Burning & Copying
Nero Burning ROM
Nero Express
Roxio East CD Creator
ImgBurn

Accessories

Win Fax Pro

Anti-Virus

eTrust EZ Antivirus
Symantec Norton Antivirus
McAfee Antivirus
grisoft AVG Antivirus
NOD32 Antivirus
Panda Antivirus
Trend Micro / PC-Cillin AV
avast! Antivirus
Kaspersky AntiVirus

Firewall

Windows Defender
Comodo Firewall
ZoneAlarm Firewall
Sygate Personal Firewall
Kaspersky Anti-Hacker
Norton Internet Security / 360
Norton Internet Security / 360
McAfee Personal Firewall

Anti-Spyware

Spybot S&D
eTrust Pest Patrol
Ad-aware
SuperAntiSpyware
Malwarebytes' Anti-Malware

Performance Utilities

Tune-Up Utilities 2008/2009

Hardware
Video Cards
Sound Cards
Ethernet Cards
CD / DVD ROM setup
CD / DVD RW setup
Internal IDE HDD
External USB HDD

Networking

Dial up Modem connectivity
DSL / Cable Modem connectivity
HomeNet Manager
Wireless Network components

Peripherals
ZIP Drives
USB Drives
Printers
Scanners
Multifunctional Print, Scan, Copy Devices

Monitors

CRT Monitor
LCD Monitor

Note:

  • The troubleshooting services exclude any physical configuration and repair of hardware.
  • Support will be limited for products registered at the time of subscription.
  • Products added after the registration date are not included in the support
  • Microsoft Windows, Internet Explorer and other Microsoft products referenced herein are either trademarks or registered trademarks of Microsoft Corporation.
  • Netscape products referenced herein are registered trademarks of Netscape Communications Corporation in the U.S. and other countries.
  • All other trademarks are the property of their respective owners.